
About Our Framework

Based on 20 years of experience, we follow a unique seven-step agile framework that has been tried and tested for delivering exceptional solutions for any business, no matter its size or complexity. We call this our '7-Step Implementation Framework'. We teach it to our customers and students via our Learning Academy and we use it as the basis of implementing your customised solutions. It is at the heart of everything we do, and something we are very proud of - because of how successful it has been for our customers!
Use 365 InHouse’s unique framework to create deeper relationships with your customers that lead to increased loyalty rates and reduced demand on your sales, marketing and customer service teams.

7-Step Implementation Framework
Agile Approach
We take an iterative approach to Dynamics 365 and Power Platform configurations so value is delivered more quickly, optimisation rates are maximised, and client input takes a lead role in all development work.
Step 1: Discovery
Analyse your current processes, uncovering pain points and core opportunities, and what benefits any optimisations will bring to your operations, users and customers.
Step 2: Visioning
Take part in a ‘Blue Sky Thinking’ session hosted by our functional expert to ensure all operational angles – and aspirations – are explored.
Step 3: D365 & Power Platform Mapping
Participate in an ‘Art of the Possible’ session and uncover Dynamics 365/Power Platform case management features with guidance on which will work best for your organisation.
Step 4: Road Mapping
Use our road mapping and prioritisation templates to create a plan for forming your initial Minimal Viable Product (MVP) strategy before developing it into an Agile roadmap.
Step 5: Optimisation
Ensure you are in full control of optimising your process’s configuration, plus learn how to timetable and verify implementation success at every key stage.
Step 6: Realisation
Learn how to realise your new solution’s benefits so they address all identified pain points and are adopted by users, loved by customers, and accelerate business growth.
Step 7: Evolution
Discover how to manage your process’s evolution using the ‘365 InHouse Accelerator’ programme that gives you the tools and skills you need to become truly ‘self-evolving’.






